Amy Lerman was quoted in The Washington Post:
In her new book, “Good Enough for Government Work,” Amy Lerman argues that the U.S. government faces a massive public reputation crisis. “The tendency of Americans to associate ‘public’ with ineffective, inefficient, and low-quality services,” she writes, “is a central feature of our modern political culture.” Even in the face of evidence to the contrary, many Americans assume that low-quality programs are government-run — and, conversely, that highly effective programs are private. This stereotype poses a serious problem for government: People are increasingly opting out of public services in favor of private ones, weakening government programs in the long run.
Lerman discussed her book in a recent phone interview, which has been edited for length and clarity.
The full article is available here.